The new DigiScribe-XL system allows attorneys to dictate either from their PC or mobile Olympus DS-4000 recorders, regardless of their location. The Crescendo Wide Area Service has been implemented in the background to securely stream voice files over to the secretarial team in real-time. All 100 secretaries are equipped with the DigiPlayer-IP digital transcription application, which allows them to easily view and manage workloads while benefiting from crystal-clear sound quality. Thanks to the system's advanced routing mechanism, the entire dictation-to-transcription workflow is now fully automated and monitored, allowing for significant improvements in report turnaround and productivity at Baker Donelson.
"Baker Donelson is a perfect example of how advanced workflow management technology is best applied in a large enterprise," states Costa Mandilaras, President, Crescendo Systems Corporation. "Large law firms are not just looking at switching from analogue to digital dictation. They are looking at rich workflow logic able to support complex documentation workflows as well as a future-proof system that can adapt to their evolving needs. This is exactly what Crescendo is offering them," concludes Mandilaras.
About Crescendo
Crescendo Systems Corporation develops digital dictation, speech recognition
(powered by SpeechMagicTM), transcription, authentication
and workflow management systems for the legal, healthcare, insurance and law
enforcement sectors. Since its inception in 1990, Crescendo has provided more
than 2,000 installations totaling over 200,000 users worldwide. The company
is present in Canada, USA, the United Kingdom, Netherlands, Australia, Hong
Kong and South Africa. For more information, please visit http://www.crescendo.com/